ServiceNow announced this morning that it was acquiring Czech Republic task mining company UltimateSuite, giving the company a new way to capture and understand how work flows through a business. The ...

I am a big believer in process mining. My devotion to the approach is partly based on a strong belief in the value of a process orientation; I don’t think organizations can improve their operations ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire task ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NEVA Discover, its process analytics and task mining offering, has been recognized as a ‘Leader’ in Everest Group's Task Mining ...

Process mining is the discovery, analysis and monitoring of end-to-end processes. Essentially, that means observing the journey of a project from start to finish and mapping out all the paths and ...

‘We're trying to optimize workflows across the enterprise, really ‘X-ray’ them and get down to a low level. We have our process mining capability, which can give us the end-to-end look within our ...

Workflow automation giant ServiceNow Inc. said today it has agreed to buy a Czech task mining startup called UltimateSuite s.r.o. so it can better understand how work-related tasks flow through ...

Those who follow trend lines in enterprise technology have seen these two things bandied about at increasing rates for the last few years. Technologist and executives who have worked companies that ...